Please note that we have become aware of an issue regarding online ordering. This issue affects any orders placed via no7contactlenses.com between Wednesday, November 17 and Thursday, November 24.

The issue has now been resolved and online ordering is functioning normally.

If you have placed an order via our website in the last week, please check with our Customer Services department to confirm whether we have received it:

Call – 01424 850620
Email – customerservices.uk@coopervisionsec.com

When confirming with customer services, please state the following:

• Date of order
• Patient name
• Practice name
• Account number

Please note, this issue only affects orders placed through the website – no7contactlenses.com – between Wednesday, November 17 and Thursday, November 24.

Orders placed directly via email have not been affected.

Kind regards
Krystal Benge
Customer Services Supervisor
No7 Contact Lenses